Privacy

1. Introduction

Pulsar Systems is committed to protecting the privacy of individuals who visit our website and contact us about our software, products, and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information in accordance with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

By using our website or providing personal information through this site, you consent to the collection and use of that information as described in this policy.

2. Who We Are

Pulsar Systems is the software company behind ScheduleIQ and the broader project-controls intelligence product direction.

Mailing address: PO BOX 635, Cochrane, AB, T4C 1A8, Canada
Email: info@pulsarsystems.io

3. Information We Collect

We may collect the following types of personal information:

• Contact information — your name, email address, and organization name, submitted through our contact form or direct communication.
• Inquiry details — information you voluntarily provide when describing your product interest, software needs, or implementation context.
• Usage data — basic technical information such as browser type, referring pages, and pages visited, collected through standard web analytics tools.

We do not collect sensitive personal information such as financial data, health information, or government identification numbers through this site.

4. How We Use Your Information

Information you provide is used solely for the following purposes:

• To respond to inquiries about Pulsar Systems, ScheduleIQ, and related product or implementation discussions.
• To understand the nature of your project-controls software needs and tailor our response accordingly.
• To maintain records of client and prospect communications for business purposes.

We do not use personal information for automated decision-making, profiling, or marketing without explicit consent.

5. Disclosure of Your Information

We do not sell, rent, or trade personal information to third parties. Information may be shared only in the following limited circumstances:

• With service providers who assist in operating our website, communications, or related product infrastructure, subject to confidentiality obligations.
• When required by law, regulation, or valid legal process.

6. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Inquiry and correspondence records are typically retained for up to three years following the conclusion of a business relationship or last contact.

7. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Withdraw consent to our use of your personal information, subject to legal and contractual restrictions.
• Request deletion of your personal information where it is no longer necessary for the purposes collected.

To exercise any of these rights, please contact us at info@pulsarsystems.io.

8. Security

We take reasonable precautions to protect personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Cookies and Analytics

Our website may use standard web analytics tools that set cookies or collect anonymized usage data to help us understand how visitors interact with the site. No personally identifiable information is collected through these tools without your direct submission.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Email: info@pulsarsystems.io
Mail: PO BOX 635, Cochrane, AB, T4C 1A8, Canada